Effective Date: [November 1, 2024]

‍

Mata Creative Services Inc ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (https://mata.services/) and interact with our services.

‍

‍1. Information We Collect

‍We may collect and process the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, job title, company name.
  
• Technical Information: IP address, browser type, device information, and usage data.
  
• Communications Data: Information you provide in communications with us, including inquiries, emails, or feedback.
  
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website.

‍

‍2. How We Use Your Information

‍We collect and use your information for the following purposes:

• Providing Services: To offer and deliver the services you request from us, such as project consultations and technical support.
  
• Communication: To respond to your inquiries, requests, and feedback.
  
• Marketing: With your consent, to send you marketing communications, newsletters, and promotional materials related to our services.
  
• Website Improvement: To analyze and improve the performance, usability, and content of our website.
  
• Legal Compliance: To comply with legal obligations and protect the rights and safety of Mata Creative Services Inc and our users.
  

‍

‍3. Sharing Your Information

‍We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors and partners who assist us in delivering our services (e.g., hosting providers, payment processors). These providers are bound by confidentiality agreements and are prohibited from using your data for other purposes.
  
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
  

‍

‍4. Data Security‍

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

‍

‍5. Your Rights

‍You have the following rights regarding your personal data:

• Access: You may request a copy of the personal information we hold about you.
  
• Correction: You can ask us to update or correct inaccurate information.
  
• Erasure: You have the right to request the deletion of your personal data, subject to certain legal obligations.
  
• Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  

‍

To exercise any of these rights, please contact us at contact@mata.services.